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Open
A TSS team member is open to new ideas, provides two way feedback and embraces new methods, practices and innovation. They are flexible and positive to new ideas and welcome everyone and anyone into a team of likeminded professionals.
Friendly
A TSS team member is always positive and customer focused, being aware of their impact on the team, customer and building user. They treat others as they want to be treated and provide positive feedback to team members. Service with a smile enhances service delivery and building user experience.
Approachable
A TSS team member projects open, approachable body language. They look up and engage with building users, they welcome feedback and knowledge transfer and have a positive, ‘can do’ attitude.
Recent News
You missed a bit!One of the many lessons from the coronavirus pandemic is how important thorough cleaning is. However, while we’ve all been concentrating on our hands and mouths, are there touchpoint places we have overlooked?To put that in context, in the last 30 minutes, you probably touched ar...
Read moreAs many people are aware, there are huge differences between feeling a bit low and coping with serious emotional health problems over a long period. With the spread of new virus variants, a race to deploy innovative vaccines and no clear indication of when the crisis will end, it is making i...
Read moreThis year’s winter flu season will pose some unique challenges due to the extensive overlap in the symptoms of seasonal colds and flu and the coronavirus. Colds, Flu and the Coronavirus at Work The NHS has recently shared the following tips on distinguishing between colds, the flu and the c...
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