TSS News

Equality, Diversity, and Inclusion: The TSS Approach

Added on: 8 August 2022

By: Amy Cookson

At TSS, we're committed to promoting a vibrant, diverse workplace that serves all employees, customers and the communities in which we operate.Our core values of Open, Friendly and Approachable Service Delivery have been developed to create this supportive environment; and we have ensured our busin...

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Why is a Risk Assessment so Important?

Added on: 14 July 2022

By: Amy Cookson

Every cleaning contractor should have an accurate and up-to-date risk assessment in place for every job they undertake. A risk assessment is a vital part of preparing for any and every contract, however big or small. Risk assessments are a legal requirement, but the benefits reach far beyond just f...

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Workplace Fire Safety – The Importance of Carrying out a Fire Risk Assessment

Added on: 8 July 2022

By: Amy Cookson

As a business owner, landlord or tenant you have a legal responsibility to ensure Fire Safety rules are met within any property you own or rent. A Fire Risk Assessment (FRA) is an integral part of this process.A Fire Safety Assessment is required by law for any company employing five people or more...

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Staying Safe Whilst Working Outdoors in the Summer Months

Added on: 27 June 2022

By: Amy Cookson

For most people, the arrival of summer can feel like a joyous occasion – particularly in the UK, where it can often feel like the sunshine is a long way off!However, when you are working outdoors in the summer sunshine, it’s important to make sure you’re taking extra care of yourself to avoid...

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The Living Wage Foundation

Added on: 24 May 2022

By: Amy Cookson

If you’ve ever looked for jobs online, you’ve probably come across companies noting that they pay the Real Living Wage. While everyone knows what the minimum wage set out by the government is, what exactly is the Real Living Wage and how is it different? This article will explore the real livin...

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Mental Health Awareness Week 9th to 15th May

Added on: 10 May 2022

By: Amy Cookson

Mental health is something that we are all thinking about more than ever. The past two years have been hard on everyone, but it can still be hard to have discussions about our mental health. Here we take a look at how Mental Health Awareness Week could help.When is Mental Health Awareness Week?Ment...

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Plastic Packaging Tax

Added on: 3 May 2022

By: Amy Cookson

The Plastic Packaging Tax is now in effect as of April 2022. It means that businesses in many sectors must now start keeping detailed records of the packaging they import or manufacture. If a business imports 10 tonnes or more of plastic packaging over any 12-month period, they are required to regi...

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Changes to PPE Regulations

Added on: 19 April 2022

By: Amy Cookson

As of 6th April 2022, there has been a change in PPE regulations for employers and employees.These changes reflect more of an extension of the current regulations, so will not make too much difference to businesses that only have fully contracted employees. The changes concern businesses that use l...

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Accident Investigation in the Workplace

Added on: 22 March 2022

By: Amy Cookson

Accidents are a reality of life, and it is impossible to prevent all accidents. However, an investigation usually follows when an accident occurs in the workplace. The investigation aims to determine the cause of the accident and identify areas of improvement and ways to prevent similar misfortunes...

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Wage Rates and the Labour Market Within the Cleaning Industry

Added on: 9 March 2022

By: Amy Cookson

In the wake of the pandemic, which has emphasised the importance of hygienic practices, cleaners are more in demand than ever before. Not only can a professional cleaner take the stress of keeping germ-free office, store, school or museum, but with their specialist equipment and expert knowledge, t...

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The End of Covid Restrictions in England

Added on: 18 February 2022

By: Amy Cookson

The End of Covid Restrictions in EnglandBoris Johnson has announced that he expects all Covid restrictions in place in England will be lifted by the end of February, a month earlier than they are currently scheduled to. With the legal considerations potentially changing, it's important to keep upda...

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Pest Control; How Important is it to Stay on Top of it?

Added on: 26 January 2022

By: Amy Cookson

Pests such as insects, rodents, and birds can leave a trail of destruction in your property if not controlled. Rodents such as mice and rats can cause fire hazards by damaging electrical wirings, the ceiling and cardboard by chewing through them. Insects and their larvae can feed on and destroy irr...

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Covid-19 Update

Added on: 17 January 2022

By: Amy Cookson

With the Coronavirus pandemic now going into its second full year, we have been practising health and safety measures for some time. However, we want to reassure you that our team is remaining vigilant and keeping on top of all the most recent government advice and regulations.Our team is important...

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Winter Driving for Company Vehicle Drivers

Added on: 13 December 2021

By: Amy Cookson

As the weather changes, every motorist should be thinking about some basic safety checks and driving considerations, including those motorists driving company cars. Here we explore some of the hazards associated with winter driving in particular and how easy it is to avoid them with a few simple pr...

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How to Reduce the Risk of Burnout

Added on: 24 November 2021

By: Amy Cookson

Burnout occurs when prolonged and excessive work-related stress and over-extension develops into mental, emotional, and physical exhaustion. Unlike stress, which causes a person to become anxious and frantic, burnout causes people to mentally check out and become disengaged, ineffective, and deplet...

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5 Ways you can Reduce Plastic use in the Workplace

Added on: 2 November 2021

By: Amy Cookson

Plastic has become an environmental concern in recent years, with much of the plastic we dispose of eventually finding its way into the ocean and our food chain. This makes it more important than ever to act in reducing the amount of plastic you use in your everyday life, including at work. With ju...

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Measuring Fire Safety Performance in the Workplace

Added on: 18 October 2021

By: Amy Cookson

Fire safety in the workplace is vital for keeping your staff safe and your company in line with the latest Health and Safety Executive (HSE) protocols. Making sure your fire safety is up to standard and doing its job requires performance checks that use pre-determined measurements to assess the...

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Mindful Waste Management: The Importance of Reducing, Reusing and Recycling

Added on: 29 September 2021

By: Amy Cookson

Today, many of us are tuning in to the environmental effects of our waste. It’s a more serious issue than you might first imagine, going beyond cases of vermin and bad smells generated by landfill sites. Did you know that a build-up of waste can start to generate methane gas, contributing to the ...

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Pest Odyssey 2021 – Featuring Greg Fee from Total IPM

Added on: 24 September 2021

By: Amy Cookson

Pests are becoming an increasingly common problem as time goes on, but it's important to know how to manage them before they become a larger issue that can't be taken care of easily or quickly enough. Read on to learn about Pest Odyssey 2021 and the importance of pest management.What is Pest Odysse...

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UK Cleaning Services and Modern Slavery

Added on: 31 August 2021

By: Amy Cookson

The UK cleaning sector is widely held to be one of the most likely places for human traffickers to place their victims. Or, for unscrupulous companies to practise modern slavery, treating staff poorly, using debt bondage and other forced labour methods to create higher profit margins.Much of this c...

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Quarantine and Travel for Employees

Added on: 16 August 2021

By: Amy Cookson

As travel restrictions start to lift, most of us are keen to plan a holiday overseas to enjoy some much-needed sun! However, it's important to remember that different countries have different travel restrictions and quarantine periods that need to be considered before you book a holiday. Let's look...

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How Outdoor Workers can Stay Safe When the Sun's Out

Added on: 13 July 2021

By: Amy Cookson

Working outdoors can bring many health and safety challenges, but cancer is perhaps not usually viewed as one of them. For outdoor workers, the risks around skin cancer are very real indeed.The number of skin cancer cases is growing all the time, with around 10,000 patients each year diagnosed with...

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How can a professional cleaning company help keep your premises immaculate?

Added on: 30 June 2021

By: Amy Cookson

Whether it's for employees, clients, students, or visitors, clean premises are essential. Cleaning is not easy, nor is it quick if you want to make sure it's done properly. This is why many business owners, educational establishments, museums, retail stores and venues, particularly those with a hig...

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A Reminder to Apply for EU Settled Status as the Deadline is 30 June

Added on: 21 May 2021

By: Amy Cookson

The deadline to apply for EU settled status is quickly approaching, so if you have not yet applied for the settlement scheme, now is the time to do so. The deadline for all applications will be the 30th of June 2021. All EU, EEA and Swiss citizens who arrived in the UK before the end of 2020 can ap...

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Why it is Important to Reaffirm Good Health & Safety Practices Whilst Following COVID19 Protocols

Added on: 12 May 2021

By: Amy Cookson

The world is very slowly starting to return to some normality. Of course, we're not in the clear yet - but businesses are finally able to re-open and can focus on getting their organisation up and running again. As we all step back into a work environment, coronavirus safety is, of course, at the f...

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The Importance of Sustainability within the Cleaning Industry

Added on: 21 April 2021

By: Amy Cookson

We only have one planet and in recent years there have been increasing initiatives to look after it. A growing number of people are trying to play their part in cutting their carbon footprint, with statistics showing a global majority of people are showing concern about climate change (https://www....

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Planning for the Return to a COVID-Secure Workplace

Added on: 6 April 2021

By: Amy Cookson

As lockdown eases and workplaces begin to re-open during the COVID-19 pandemic, organisations are reviewing their cleaning and hygiene procedures to ensure a safe return for their employees, visitors and customers.Robust Measures for Infection Control in the Work EnvironmentEmployers are ultimately...

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Mental Health Awareness and Supporting Mental Health in the Workplace

Added on: 26 March 2021

By: Amy Cookson

More than ever, we are all aware of our mental well-being as we live through the coronavirus pandemic. It’s just as important for a workplace to offer meaningful mental health support in the workplace and we are delighted to now have two Mental Health Support Champions in our team. They have both...

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What Employers Need to Know About the EU Settlement Scheme

Added on: 11 March 2021

By: Amy Cookson

The cleaning industry attracts a large number of migrant workers and due to Brexit, Employees will need to ensure that they apply to the EU Settlement Scheme by 30th June. Following the UK’s departure from the EU on the 1st January this year, EU, EEA and Swiss citizens no longer have the ...

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The importance of touchpoint cleaning during the Covid-19 pandemic

Added on: 26 February 2021

By: Amy Cookson

You missed a bit!One of the many lessons from the coronavirus pandemic is how important thorough cleaning is. However, while we’ve all been concentrating on our hands and mouths, are there touchpoint places we have overlooked?To put that in context, in the last 30 minutes, you probably touched ar...

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Maintaining Good Mental Health During the Pandemic

Added on: 9 February 2021

By: Amy Cookson

As many people are aware, there are huge differences between feeling a bit low and coping with serious emotional health problems over a long period. With the spread of new virus variants, a race to deploy innovative vaccines and no clear indication of when the crisis will end, it is making i...

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The Workplace During Flu Season

Added on: 17 November 2020

By: Amy Cookson

This year’s winter flu season will pose some unique challenges due to the extensive overlap in the symptoms of seasonal colds and flu and the coronavirus. Colds, Flu and the Coronavirus at Work The NHS has recently shared the following tips on distinguishing between colds, the flu and the c...

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TSS Becomes a Member of the BPCA

Added on: 22 May 2020

By: Amy Cookson

In their efforts to provide a total soft services package, Total Support Services have recently launched Total IPM (Integrated Pest Management), their in-house Pest Control division. Total IPM is headed by Specialist Services Director, Greg Fee, who has in excess of 15 years’ experience withi...

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Thank you to our Key Workers!

Added on: 7 April 2020

By: Amy Cookson

TSS would like to thank all of our key workers who are continuing to provide first class service to our clients during the COVID-19 pandemic. Waitrose Wellington kindly rewarded our two cleaners with flowers in recognition of their hard work! We'd also like to thank our cleaners who work...

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Recognition and Thanks for Cleaners from the Prime Minster

Added on: 26 March 2020

By: Amy Cookson

https://www.facebook.com/TotalSupportServicesLtd/videos/2503520129976996/ It was nice to hear the Prime Minster and Jeremy Corbyn recognising and thanking cleaners during this pandemic. Cleaners so often get overlooked, however, they provide a vital role in keeping offices, museums, school...

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Thank You

Added on: 20 March 2020

By: Amy Cookson

We would like to say a big THANK YOU to all of our employees who are assisting with infection control deep cleans at our client sites. These cleans are vital in keeping people safe and helping to reduce the spread of COVID-19. ...

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Basic Protective Measures Against Covid-19 (Coronavirus)

Added on: 27 February 2020

By: Amy Cookson

COVID-19 is still affecting mainly people in China with some outbreaks in other countries. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following: 1. Wash your hands frequently ...

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TSS Sponsors Under 12s

Added on: 10 February 2020

By: Amy Cookson

TSS are excited to announce the sponsorship of Ty Celyn Junior Football Club under 12s team. We are pleased to report that, since sponsoring the under 12s and providing new kits, it has injected a new lease of life into the team. Ty Celyn commented “We look forward to working with TSS ...

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TSS Supports a New Venture

Added on: 27 September 2019

By: Amy Cookson

TSS are proud to announce their sponsorship of Old Oxted Town FC, supporting them in the start-up of the football club in the Mid Sussex League. Old Oxted Town is a newly formed football club with the youngest management and committee in the league and TSS are pleased to be assisting in this new ...

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TSS’ Commitment to Social and Environmental Well-being

Added on: 19 July 2019

By: Amy Cookson

On Wednesday, 26 June, Charles Darwin School in Westerham and its voluntary fund-raising arm 'The Friends of Charles Darwin' officially opened its ecology garden, a project which has been 18 months in the making. As an ex pupil of the School, TSS Director, Danny Gostt, felt it was important that ...

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TSS forms a new alliance with Tate

Added on: 18 May 2018

By: Amy Cookson

We are delighted to announce the award of the daily housekeeping services contract to Tate, incorporating Tate Britain, Tate Modern and Tate Liverpool. The award of the Tate contract reflects TSS’ proven expertise in delivering cleaning and support services to iconic and historic galleries, mus...

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Support Services Company of the Month

Added on: 15 January 2018

By: Amy Cookson

Building and Facilities News were pleased to announce Total Supports Services Ltd as Company of the Month. Buildings and Facilities News...

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Fenwick and TSS - A New Concept

Added on: 20 September 2017

By: Amy Cookson

TSS are delighted to announce the award of the daily cleaning services contract to the new prestigious Fenwick Department Store in Bracknell. In addition to daily cleaning, services include washroom/janitorial, consumables, periodic cleans and window cleaning services. TSS worked very closely wit...

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Working with BICSc to Train the Trainer

Added on: 18 July 2017

By: Amy Cookson

BICSc is the largest independent, professional and educational body within the cleaning industry, with over 10,000 individual and corporate members. Their mission is to raise the standards of education and to build awareness of the cleaning industry through professional standards and accredited trai...

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TSS Launches a Brand New Website

Added on: 18 April 2017

By: Amy Cookson

Total Support Services Ltd is excited to announce the launch of their new and refreshed website. The updated site includes changes to navigation, with drop-down menus for both mobile and desktop versions. We’ve also improved the structure of our content, so you’ll get more from a quick read. ...

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TSS Supporting the Woodland Trust

Added on: 24 February 2017

By: Dan Peters

Total Support Services is proud to support the Woodland Trust in 2016 by becoming a member of the Woodland Trust and by dedicating 20 trees at Marden Park, one of 50 Woodland Trust woods. All 20 trees were dedicated on behalf of our clients. The Woodland Trust’s charitable objectives are: ...

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New Contract with ESPO

Added on: 24 February 2017

By: Dan Peters

ESPO recently invited companies to tender for their national Total Cleaning Services Solution framework (263) and Total Support Services Ltd are pleased to announce their tender acceptance for all entered lots and regions. The Framework runs from 23 September 2016 to 22 September 2019 and is avai...

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TSS Supports Museum of the Year

Added on: 24 February 2017

By: Dan Peters

Total Support Services is proud of its partnership with the official “Museum of the Year” the V&A. TSS has supplied daily soft services and housekeeping duties for over 3 years to this iconic building. The V&A Museum is a world-class centre of excellence in art and design and in July ...

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TSS Secures a Historic Deal

Added on: 23 February 2017

By: Dan Peters

TSS is proud to announce the award of the iconic Natural History Museum daily cleaning and housekeeping services contract, beating off their competitors in a historic victory. This world renowned Museum and centre of research, which first opened in 1881, now boasts over 5million visitors per year...

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